Shipping Policy
Effective Date: 4/17/2025
At Dynamic Wholesale LLC., we aim to provide a seamless and reliable shipping experience for all our customers. Please review the following shipping terms to understand how we handle orders and deliveries.
1. Shipping Costs
Shipping costs are determined by the total weight of the products in your order. Exact charges will be calculated at checkout and displayed for your review before completing your purchase.
2. Local Delivery
For customers located within a 10-mile radius of our location, we offer local delivery as a convenience. This option can be applied by calling our office ahead of time for orders over $500.
3. Age-Restricted Products
If your order includes products with age restrictions, you will be required to present valid proof of identification at the time of delivery. Failure to provide proper identification may result in the delivery being canceled.
4. Delivery Timeframes
We strive to process and ship all orders promptly. Estimated delivery times will be provided at checkout based on your location and chosen shipping method. Please note that delivery times are estimates and may vary due to unforeseen circumstances.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor the status of your shipment.
6. Damaged or Incorrect Orders
If your order arrives damaged or contains incorrect items, please contact us immediately at info@orderdynamic.com. Include your order number and a description or photo of the issue to help us resolve it quickly.
7. Contact Us
For any questions or concerns regarding shipping, feel free to reach out to us at (321)-DYNAMIC or info@orderdynamic.com.